General
Step 2
Select Store details.
Step 3
The general settings are displayed. Select Edit and complete the Legal name of company field.
The app uses this information in its general settings. The company name becomes part of the sender address and is printed on every label.
You cannot create labels with the Post & DHL Shipping app unless this field is completed.
Locations
Step 2
Select Locations.
Step 3
Add your location. The app uses the details entered here.
This information is required when overriding the return address and whenever a label is created.
Shipping confirmation
After a label has been created, its tracking number is automatically added to the Shopify fulfilment and sent to the customer. Follow these steps to open the relevant settings.
Step 2
Select Notifications.
Step 3
Shipping confirmation shows the email sent to the customer.
GoGreen Plus shipping rate
You can add the GoGreen Plus claim as a delivery detail for your shipping option. It will then be shown beneath that shipping option at checkout.
Step 1
Sign in to Shopify Admin and open Settings.
Select Shipping and delivery.
Under Shipping profiles, open the profile containing your GoGreen Plus shipping option. This is usually the General profile.
Step 2
Under Shipping zones, find the Germany zone and the DHL GoGreen Plus shipping option. In the example it is named GoGreen Plus. If you use another name, select the corresponding shipping option.
Select the three dots next to the shipping option, then select Edit rate.
Step 3
Select Add delivery details.
Step 4
Enter the desired claim in Delivery details, for example:
We ship with DHL's sustainability programme. More information: www.GoGreenPlus.de
Select Done to finish editing the shipping option.
Then select Save to save the shipping-profile changes.
The claim also appears beside the corresponding shipping option in the checkout preview. Check that the text is displayed correctly.
